Refund & Returns Policy

Last Updated: June 2026

Return & Refund Policy

At Breathe Divinity, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please review our Return & Refund Policy below.

30-Day Return Window

Customers may request a return within 30 days of receiving their order.

To qualify for a return, the item must meet the following conditions:

✔ Unused and unworn

✔ Unwashed and undamaged

✔ Original tags attached

✔ Returned in original packaging whenever possible

✔ Accompanied by proof of purchase

Items that do not meet these requirements may not be eligible for a refund or exchange.

Non-Returnable Items

The following items cannot be returned:

Final Sale Items
Gift Cards
Personalized or Custom-Made Products
Products showing signs of wear, washing, or damage caused after delivery

How to Request a Return

To initiate a return, please contact our customer support team and include:

Full Name
Order Number
Email Address Used for Purchase
Reason for Return

Return Contact

Email: info@breathedivinity.es

Once your request is approved, we will provide return instructions.

Refund Process

After we receive and inspect the returned item, we will notify you regarding the approval status of your refund.

Approved Refunds

If approved:

Refunds will be issued to the original payment method.
Processing times may vary depending on your bank or payment provider.
Refunds typically appear within 5–10 business days after approval.

Exchanges

If you need a different size or would like to exchange an item, please contact us before returning your order.

Exchanges are subject to stock availability.

Damaged or Incorrect Items

If you receive:

A damaged item
A defective product
The wrong item

Please contact us within 48 hours of delivery and provide clear photos of the issue.

Our support team will review the claim and arrange an appropriate solution, which may include a replacement or refund.

Return Shipping Costs

Customers are responsible for return shipping costs unless:

The item is defective
The item arrived damaged
We shipped the incorrect product

Original shipping fees are non-refundable unless required by applicable law.

Late or Missing Refunds

If you have not received your refund:

Check your bank account.
Contact your credit card provider.
Contact your bank, as processing times may vary.

If you have completed these steps and still have not received your refund, please contact us.

Order Cancellations

Orders may only be canceled before they have been processed or shipped.

Once an order has entered fulfillment or shipping stages, cancellation requests may not be possible.

Policy Updates

Breathe Divinity reserves the right to update this Refund & Returns Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

For questions regarding returns, refunds, or exchanges, please contact:

Breathe Divinity Customer Support